All order are shipped within 3-5 business days unless specified otherwise. Any items specified as "pre-order" items are considered made to order and take up to 10 business days to ship. Mountain Made Clay  is not responsible for any package once it has been shipped and accepted by USPS. By purchasing from Mountain Made Clay you acknowledge and agree to these policies.



Mountain Made Clay does not allow returns. 

Damaged or other issues with your order

Please inspect your order upon receiving and contact claycreationsbystephanie@gmail.com immediately if any item in your order is defective, damaged or if you receive the wrong item.


Once we have received and inspected your return, we will determine if a refund is approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


• Must purchase a case minimum of 4 pairs per design, and a minimum of $100 for first time orders. Re-orders are a minimum of $50.

• Orders must be placed via email with claycreationsbystephanie@gmail.com or  via Faire. I will send an invoice, and payment is required upfront before production will begin.

  • Orders may take up to 14 business days to process, as everything is made to order.
  • Each pair of earrings will come packaged with Mountain Made Clay Branding. Retailers must keep the products on their original cards for resale.
  • Exclusively online retailers must credit Mountain Made Clay in the product description (ie. "handcrafted earrings by Mountain Made Clay.")
  • Retailers may use product images from Mountain Made Clay if desired. Email claycreationsbystephanie@gmail.com for images.


I value your privacy and the information you consent to share in relation to email marketing service. I use this information to send you notifications (for your order, including abandoned checkout reminders),email marketing including requests for reviews from me. My  website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via Email. 

Terms of Services

Mountain Made Clay provides handmade & curated accessories. My handmade jewelry is made with a variety of materials including polymer clay and nickel-free earring posts, backs, and hardware, meaning they are totally safe for sensitive ears. Please be advised that the nature of handmade goods differs from mass production in that slight imperfections may occur, contributing to the character and uniqueness of the item you're purchasing.

All items are inspected before shipping to ensure the highest quality. However, if any part of your order arrives damaged in transit, please contact claycreationsbystephanie@gmail.com

By consenting to Mountain Made Clay Email marketing in the checkout and initializing a purchase or subscribing via my subscription tools, you agree to receive recurring email notifications (for your order, including abandoned checkout reminders), email marketing offers, including requests for reviews from me, even if your email or phone is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from me  or use the unsubscribe link I provided you within any email.  

To the extent permitted by applicable law, you agree that I will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Your right to privacy is important to Me. You can see my  Privacy Policy above to determine how I  collect and use your personal information.